TRANSPARENCY • SECURITY • TRUST

Privacy Policy

How IGX Markets protects your data since 1974

Last updated: July 02, 2026

1. Introduction

At IGX Markets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, trading platform, mobile applications, and related services.

As a UK-regulated financial institution with over 50 years of experience, we maintain the highest standards of data protection in line with the UK GDPR, Data Protection Act 2018, and other applicable regulations.

2. Information We Collect

Personal Identification Information

  • Name, date of birth, and contact details
  • Government-issued identification documents
  • Proof of address and residency

Financial Information

  • Bank account and payment details
  • Trading history and portfolio information
  • Transaction records and account balances

Technical & Usage Data

  • IP address, device information, and browser type
  • Login patterns and platform usage
  • Communication records with our support team

3. How We Use Your Information

We use the collected information to provide and improve our services, comply with legal obligations, and enhance your trading experience.

  • ✓To verify your identity and comply with KYC/AML regulations
  • ✓To process deposits, withdrawals, and execute trades
  • ✓To provide customer support and respond to inquiries
  • ✓To send important service and regulatory communications
  • ✓To improve our platform through analytics and research
  • ✓To detect and prevent fraud and security threats

4. Sharing Your Information

We do not sell your personal data. We may share information only in the following circumstances:

With regulatory authorities when required by law (FCA, HMRC, etc.)
With trusted service providers who assist in delivering our services (subject to strict data processing agreements)
In the event of a merger, acquisition, or corporate restructuring

5. Data Security

We implement industry-leading security measures including:

🔐 End-to-end encryption
🔐 Multi-factor authentication
🔐 Regular security audits
🔐 Secure data centers
🔐 Continuous monitoring
🔐 Employee training programs

6. Your Rights & Choices

Under applicable data protection laws, you have the following rights:

Right to Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data (subject to legal obligations)
Right to Restriction
Limit how we process your data
Right to Portability
Receive your data in a structured format
Right to Object
Object to processing based on legitimate interests

7. Cookies & Tracking Technologies

We use essential cookies to operate our platform and analytical cookies to understand user behavior and improve our services. You can manage your cookie preferences through our Cookie Settings panel.

8. International Data Transfers

While our primary data centers are in the UK and EU, some processing may occur in other jurisdictions. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a prominent notice on our platform.

10. Contact Us

For any questions regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Post
Data Protection Officer
IGX Markets Limited
1 Canada Square
Canary Wharf, London E14 5AB
This Privacy Policy is governed by the laws of England and Wales. IGX Markets is committed to maintaining the highest standards of privacy and data protection.